Job Description

AI Operations Governance Lead

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We are seeking a highly experienced and visionary Project Manager - Governance to play a pivotal role in leading our AI4Ops journey. The ideal candidate will have a strong background in program management and Operations Governance. This role requires a strategic thinker with exceptional leadership skills to drive the development and implementation of AI governance frameworks, ensuring compliance, ethical standards, and operational excellence. This role is in Pittsburgh, US will be working on a hybrid basis. (4 days a week)

In this role, you’ll make an impact in the following ways: 

• Provide independent oversight and credible challenge to Ops AI initiatives, ensuring alignment with governance standards and industry best practices.
• Review and challenge Ops AI initiatives to confirm alignment with benefit realization goals and operational priorities.
• Co-develop an Operations Community of Practice, acting as both an AI triage model and a credible challenge function for Ops AI.
• Monitor and evaluate the Ops AI Book of Work to ensure continued alignment with strategic and operational objectives.
• Partner across Ops platforms and functions to design a comprehensive AI data and metrics pack.
• Lead training and awareness initiatives on AI governance within Operations to foster an AI-first culture.
• Champion an AI-first mindset by digitizing the AI4OPS Governance Framework where applicable.

To be successful in this role, we’re seeking the following: 

• Bachelor’s degree in computer science, Information Security, Engineering, or a related discipline.
• Minimum of 7 years’ experience in governance frameworks, AI governance, or risk management.
• Demonstrated AI-first mindset, with hands-on experience building AI agents and driving business efficiencies through AI.
• Proven ability to translate AI and digital tool impacts into clear business value and terminology.
• Strong analytical and problem-solving capabilities.
• Skilled at managing multiple priorities in a dynamic, fast-paced environment.
• Proficient in Microsoft Excel and PowerPoint for data analysis, reporting, and presentations.
• Experience with data visualization and transformation tools such as Power BI, UiPath, or similar platforms.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams.

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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